Grand County Emergency Medical Service (GCEMS) is proud of its mission to provide quality care to all who need it, 24 hours a day, seven days a week, 365 days a year. We are dedicated to providing medically necessary health care services; these services are accessible to all, regardless of age, gender, geographic location, cultural background, physical mobility, or ability to pay.

For any additional support you need please call our Administration Division at 970-887-2732 so we can better assist you. 

Discount are only to be applied to out-of pocket expense to patient:
  • Colorado Indigent Care Program (CICP) - Although the CICP does not contract with ambulance services, we will provide the 85% discount if you can provide a valid copy of the CICP card.
  • Financial Assistance (FA) Application - Patient fills out application and sends requested documentation (pay stubs, tax returns, bank statements) and assistance is determined based on the Colorado Indigent guidelines. Patients are then set up on a monthly payment plan that accommodates their budget.
  • Grand County (GC) Resident Discount - $112.50 credit is applied to all accounts that have Grand County residency.
  • Pay off Discount (POD) - If a patient can pay the account off in full with one payment, a 25% discount can be negotiated on original charges less any insurance payments and/or discounts. (25% for accounts 6 months or less, 15% for accounts greater then 6 months old).
Credit Card Payments
A patient can set up automatic withdrawals on account balances. GCEMS has a direct withdrawal form that is to be completed by the patient authorizing auto payments.

These forms are valid until the account balance is paid in full or the billing office is notified by the patient that they wish to cancel the agreement.

These forms are kept at the Emergency Medical Service (EMS) billing office in a limited access, secure, HIPAA compliant location. 

Phone Payments
For credit card payments that are received over the phone, if it is a one time payment, the transaction will be processed with verbal authorization from the patient. A receipt of this transaction is then sent to the patient at their request. A receipt is also kept in the EMS billing office in a limited access, secure, HIPAA compliant location. 

Reoccurring Verbal Transactions
Patient’s can call in to authorize a payment each month. The credit card number to be used will be kept in the EMS billing software, Tritech under the patient specific account. This software is confidential, HIPAA compliant, password protected in a secure location.