Grand County Emergency Telephone Service Authority

911 Surcharge Increase

Notice of Filing of Application - 2019

Grand County 911 Authority

The Grand County Emergency Telephone Service Authority Board (GCETSA) is composed of five members. All members are appointed by the Grand County Board of Commissioners. There is one 911 call center in the county, located at the Sheriff’s Department in Hot Sulphur Springs. The GCETSA has set the stage for training, quality improvement, planning and technology in the emergency 911 communications field.

Report on the State of 9-1-1 Services in Colorado, 2018-2019

Text to 911

The Grand County Communications Center has implemented the “Text to 911” Service for emergency calls in Grand County. This service allows the Dispatch Center to receive 911 calls by text in the event someone is unable to communicate by voice. Text to 911 allows people to relay emergency information to a Dispatcher if they are deaf, hearing impaired, speech impaired, or when placing a voice call is dangerous or impossible. It may also provide the ability to relay information to a Dispatch Center when voice communication is broken or inaudible. The Text to 911 national slogan is “911: Call if you can, Text if you can’t’”, and emphasizes the need to always call 911 first, in an emergency situation, if you are able to.

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Tariff Setting - How the 911 System is Funded

Funding for the operation of the Emergency Telephone System (E 911) comes from the surcharge affixed to each telephone line located in Grand County. Prior to September 1st of each year, the Authority is required by Colorado State Statute, to set the tariff for the coming year. In 1998 with the founding of the Grand County Emergency Authority Board, the tariff was set at $.50 cents per month and through application to the Colorado PUC, the tariff was raised twice to its current amount of $1.50 per month.

National 911 History

“911” is the three-digit telephone number that has been designated as the “Universal Emergency Number,” for public use throughout the United States to request emergency assistance. It is intended as a nationwide telephone number giving the public direct access to a Public Safety Answering Point (PSAP) which will be responsible for taking the appropriate action. In the United States, the first catalyst for a nationwide emergency telephone number gained momentum in 1957 when the National Association of Fire Chiefs recommended the use of a single number for reporting fires nationwide.  Read on...

Agendas & Minutes

Related Information

• Master Address Database Project
• 911 Outage Reporting Presentation
• New GIS Features
• Don't Take Your Address for Granted
  
  

Archived Documents

• Agendas and Minutes 
• Financials
• Prepaid Wireless Authority Distribution
• Treasurer's Report